Shipping & Returns
Click & Collect
​Free Click and Collect option available. We will let you know the door number of the collection address when we let you know it's ready for collection.
Pick up address: Main Road, Sutton at Hone, Dartford, Kent, DA4 9HP
Local Drop Off
We offer FREE local drop off. Local areas include Dartford, Bexley, Sidcup and Welling.
Please feel free to send an email to regarding local drop off.
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Delivery
Royal Mail Tracked 1st Class - £5.00
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Royal Mail Tracked 2nd Class - £3.50
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International Shipping - £14.50
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Returns
WE DO NOT OFFER RETURNS
Our exchange policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
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Sale items
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Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges
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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will provide you with a return address to send the item back to.
Shipping
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To return your product, will provide you with a return address to send the item back to.
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You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Before sending your item(s) please email us with the reason why you are sending the item back and if any damages then we need proof. We will respond within 48 hours with confirmation.